Product Quality

We assist software suppliers in releasing a product that:

  • Fulfills customer expectations.
  • Meets or sets company standards.
  • Gets to market on time.
  • Consequently increases revenue.

We highlight below the specific services we offer. Not every item applies to all products. You may wish us to review only one aspect of your product, and our services are tailored to meet such wishes.

Product installation

We check out your installation procedures, and provide a documented report on each item.

User Documentation

We will take your documentation, either hard-copy or on-line and check it out. We will return your documentation with all our comments and edits for your consideration. You may rest assured that all changes we make will bring your product documentation up to the highest standards for use in the marketplace.

Migration of earlier release to new installation

We will use an earlier version of your product and the new release, and provide a report on the effectiveness of the migration.

Minutiae in managing the release of a product

We can provide the following services:

  • Written procedures to be followed for releasing products.
  • Training and on-site consulting support in setting up the procedures.
  • Audit services of your current procedures to advise on any loopholes or other problem areas.

The three founders of UserQA services have all served in and managed QA departments in almost every type of user-oriented product or turnkey system. Between them they have over fifty years of experience in this area. We would like you to take advantage of it.

We look forward to discussing your requirements and how we may assist you.